Terms of Service
Effective Date: April 19, 2026
These Terms of Service ("Terms") govern your access to and use of Zelitho (the "Service"), operated by Zelitho ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or your organization. By using the Service, you represent that you meet these requirements.
2. Account
- You may sign in using Google OAuth or email and password. You are responsible for maintaining the security of your Google account, email inbox, and password (including using a strong, unique password).
- One account per user. You may not create multiple accounts or share your account with others.
- You are responsible for all activity that occurs under your account.
- You must provide accurate business and profile information.
We may collect limited pseudonymous product usage analytics to operate and improve the Service, as described in our Privacy Policy.
3. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws.
- Generate, publish, or distribute content that is defamatory, obscene, fraudulent, infringing, or harmful.
- Attempt to gain unauthorized access to other users' data, the Service infrastructure, or third-party systems.
- Use the Service to scrape, crawl, or index websites that you do not have permission to access, or in violation of those websites' terms of service.
- Reverse-engineer, decompile, or disassemble any part of the Service.
- Interfere with or disrupt the integrity or performance of the Service.
- Use the Service to generate misleading or deceptive content, including content designed to impersonate a person or entity.
- Exceed reasonable usage limits or attempt to circumvent the one-active-job-per-user restriction.
4. Your Content
4.1 Ownership
You retain ownership of the content you create and the business information you provide ("Your Content"). We do not claim ownership of Your Content.
4.2 License to Us
By using the Service, you grant us a limited, non-exclusive, worldwide license to use, process, store, and transmit Your Content solely for the purpose of providing and improving the Service. This includes sending Your Content to our AI and third-party providers as described in our Privacy Policy to perform the functions you request (content generation, keyword research, SEO analysis, etc.).
4.3 AI-Generated Content
Content generated by the Service using AI models ("Generated Content") is provided to you for your use. You are the owner of Generated Content to the extent permitted by applicable law. However:
- No exclusivity guarantee: AI models may generate similar or identical content for other users based on similar inputs. We do not guarantee that Generated Content is unique.
- Accuracy: Generated Content is produced by AI and may contain errors, inaccuracies, or outdated information. You are solely responsible for reviewing, editing, and verifying all Generated Content before publishing or relying on it.
- Compliance: You are responsible for ensuring that any Generated Content you publish complies with applicable laws, including intellectual property, advertising, and industry regulations.
4.4 Fact Bank and Research Data
The Service crawls publicly available web pages to extract facts and structural data for your content research. This data is stored in a shared global registry and may be reused across users to improve efficiency. No personally identifiable information from crawled pages is stored; only structural and factual data is retained.
5. CMS Integrations
If you connect WordPress, Webflow, or other CMS platforms, you authorize us to publish content on your behalf using the credentials you provide. You are responsible for:
- Ensuring you have the right to publish to the connected site.
- The accuracy and legality of content published through the Service.
- Managing and revoking access to your CMS accounts when no longer needed.
6. Intellectual Property
The Service, including its software, design, features, and documentation (excluding Your Content and Generated Content), is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service except as expressly permitted.
7. Availability and Support
- We aim to provide reliable service but do not guarantee 100% uptime.
- We may perform maintenance, updates, or changes that temporarily affect availability.
- We are not liable for any loss resulting from service interruptions.
- For help with the Service, use Contact support in the app (signed-in users: https://app.zelitho.com/support). We may also reach you at the email address on your account.
8. Fees and Billing
The Service includes paid plans, trials, usage-based credits, and optional add-ons (such as prepaid credit packs) as described in the app (including on the upgrade, plans, and billing pages). By purchasing or subscribing, you agree to the fees, billing cycle, and features shown at checkout.
- Payment processor: Payments are processed by Stripe. Card and payment details are subject to Stripe's terms and privacy policy. We receive billing metadata (such as subscription status and identifiers) needed to operate your account—not your full card number stored on our systems.
- Taxes: Stated prices may exclude taxes; applicable taxes may be added at checkout where required.
- Changes: We may change plans or pricing with reasonable advance notice where required. Continued use after the effective date may constitute acceptance of the new terms for subsequent billing periods.
- Cancellation: You may cancel or manage your subscription through the billing tools we provide in the app (including the customer billing portal where available). Unless otherwise required by law or stated at purchase, fees already charged are generally non-refundable.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, WHETHER CAUSED BY TORT, BREACH OF CONTRACT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
10. Indemnification
You agree to indemnify, defend, and hold harmless Zelitho and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your use of the Service.
- Your Content or any Generated Content you publish.
- Your violation of these Terms or any applicable law.
- Your infringement of any third party's intellectual property or other rights.
11. Termination
- You may stop using the Service at any time.
- We may suspend or terminate your access if you violate these Terms, or for any reason with reasonable notice.
- Upon termination, your right to use the Service ceases. Where available, you may export your data from account settings; you may also contact us to request export within 30 days of termination.
- Sections that by their nature should survive termination (liability, indemnification, IP) will survive.
12. Modifications to Terms
We may modify these Terms from time to time. If we make material changes, we will notify you through the Service or via email. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree with the changes, you must stop using the Service.
13. Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction in which Zelitho is incorporated, without regard to conflict-of-law principles. Any disputes shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or the courts of competent jurisdiction.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Zelitho regarding the Service and supersede all prior agreements and understandings.
16. Contact
For questions about these Terms, contact: legal@zelitho.com